89db Privacy Policy — Details on Data Collection & Protection
89db places the highest importance on the privacy of its users' personal information. This page provides a detailed overview of what data we collect, how it is stored, and what rights users have.
Last Updated: 2026
What Information Is Collected?
Various types of information are collected when you register and use the 89db platform. The categories are detailed below.
Account Information: Name, phone number, date of birth, email address (if applicable), and documents submitted for identity verification (KYC).
Payment & Transaction Information: Details of deposits and withdrawals made via bKash, Nagad, or bank transfer, including amounts (BDT / ৳) and transaction history. Full payment account numbers are not stored.
Device & Browser Information: IP address, browser type, operating system, device model, and time spent on the platform.
Usage Data: Information about which games or betting sections were used, session duration, pages visited, and bonuses claimed.
How is the collected information used?
89db uses your information solely for the following purposes:
- For account creation, identity verification, and login security.
- To process deposits, withdrawals, and bonus-related transactions.
- To ensure platform security and detect fraudulent activity.
- To keep users informed about relevant promotions and offers.
- To assist the customer support team in resolving issues.
- To improve the platform experience and resolve technical issues.
89db never sells user information or transfers it to third parties for marketing purposes.
What Should You Know About Cookies & Tracking?
89db uses cookies to maintain active sessions, remember login details, and store user preferences. There are two types of cookies:
- Session Cookies: Automatically deleted when the browser is closed.
- Persistent Cookies: Stored for a set period to remember user preferences.
Cookies can be disabled through your browser settings, though doing so may cause some platform features to not work properly.
Summary
- Your Data Is Never Sold
- Payment Information Is Secure
- Device Data Is Anonymized
- Option to Disable Cookies
- Right to Correct or Delete Your Information
Is Your Information Shared with Third Parties?
89db does not generally share users' personal information with third parties. However, exceptions may apply in the limited circumstances outlined below:
- Payment Processors: Necessary transaction details are shared with bKash, Nagad, or the relevant bank to process deposits and withdrawals.
- Legal Obligations: 89db is required to provide certain information upon a valid legal request from the relevant authorities in Bangladesh.
- Technology Service Providers: Partner companies providing server hosting or security services operate under strict confidentiality agreements.
Outside of these limited exceptions, user information is not shared with any advertisers or third parties.
How Is Data Stored and Kept Secure?
All data stored on 89db is protected using industry-standard encryption. Secure connections (protected protocols) are used during transactions and login.
Account information is accessible only to authorized staff, and unnecessary data is deleted after a set period. Data for active accounts is retained for as long as the account remains open. After an account is closed, limited information may be kept for a period of time as required by law.
However, no internet-based service can guarantee complete security. Users are advised to keep their passwords and login credentials safe.
What Rights Do Users Have?
Every user on the 89db platform has the following rights regarding their personal information:
- Right of Access: You can contact the support team to find out what information 89db holds about you.
- Right to Rectification: You can request corrections to any inaccurate or outdated information.
- Right to Erasure: You can request deletion of your data after closing your account, though some information may need to be retained for legal reasons.
- Right to Restriction: You may request that your information be restricted from use for specific purposes.
To exercise any of these rights, contact the support team by email and you will receive a response within 30 business days.
How Will I Know If the Privacy Policy Changes?
89db reserves the right to update this Privacy Policy, in part or in full, at any time. Any changes will take effect immediately upon publication on this page, with the date of the update noted at the top.
For significant changes, we will attempt to notify you via your registered phone number or through an in-platform notification. However, we recommend checking this page regularly.
Continued use of the platform after any policy changes will be considered acceptance of the updated policy.
Support & Contact: [email protected]