89db Responsible Gaming — Guidelines for Safe and Healthy Play
89db believes entertainment is only meaningful when enjoyed mindfully and in moderation. On this page, we cover the key aspects of responsible gaming that apply to every user on our platform.
Your well-being and your family's welfare always come first.
Our Commitment to Responsible Gaming
Gaming on 89db should be an enjoyable experience, not a source of stress or anxiety. We encourage every user to play mindfully and within their limits.
Responsible gaming means knowing your limits and playing within your means. You should only bet or play with money you can afford to lose without affecting your daily life. 89db never wants any user to face financial or emotional hardship.
Following the guidelines on this page will help keep your gaming experience enjoyable and in control.
What are the signs of at-risk behavior?
Certain behaviors can signal that gaming is becoming a problem. If you notice any of the following signs in yourself or someone you know, it's important to take them seriously:
- Feeling a strong urge to keep betting in order to recover lost money.
- Hiding your gaming activity from family or friends.
- Feeling restless or irritable when you're unable to play.
- Prioritizing gaming over eating, sleeping, or work.
- Betting with money meant for essential expenses, or taking on debt to fund gambling.
- Repeatedly trying to stop gaming but being unable to.
If any of these signs apply to you, make use of the self-control tools described on this page or reach out for professional support.
Quick Reminders
- Gaming is entertainment, not a source of income.
- Never play beyond your budget.
- Take a break when you're on a losing streak.
- Respect the time you spend with your family.
- Reach out for help when you need it.
Which tools can you use to stay in control?
You can set daily, weekly, or monthly deposit limits directly from your 89db account settings. It's a simple way to prevent overspending.
If you're feeling tired or on edge, activate a cooling-off period on your account. During this time, logging in or placing bets will not be possible.
If you need a longer break, you can request self-exclusion through our support team. While active, self-exclusion will completely block access to your account for the specified period.
Time & Budget Planning Tips
Before you start playing, decide how long you'll play and the maximum amount (BDT / ৳) you're willing to spend. Set those limits and stick to them — win or lose. Remind yourself before every session: gaming is a form of entertainment, not a way to make money.
- Set aside a small portion of your monthly budget for entertainment.
- Once your budget runs out, end the session — don't make another deposit.
- Take at least one or two complete days off from gaming each week.
- Build a habit of avoiding gaming right before bed.
Maintaining a Healthy Balance
Gaming should be just a small part of your life. Make sure you give enough time and attention to family, friends, work, and your health. If gaming starts taking up more time and focus than everything else, that is a sign worth paying attention to.
Regular exercise, spending time with family, and picking up new hobbies all help maintain a healthy mental balance. 89db wants every user to feel happy, well, and fulfilled in all areas of life.
Ensuring the Protection of Minors
89db strictly prohibits anyone under the age of 18. Age is verified at registration, and identity verification (KYC) is carried out in any cases where there is doubt.
A note for parents:
- Make sure children and teenagers in your household cannot access 89db through your devices.
- Use parental control software on your mobile or computer.
- Always keep your account password private.
- Have open, informed conversations with your children about the risks of online betting.
If you suspect a minor is using 89db, please notify our support team immediately.
How to seek professional support when you need it
Gaming addiction is a real issue, and seeking help is not a sign of weakness — it takes courage. If you feel like things are getting out of control, don't wait to reach out.
Contact the 89db support team and we'll help you temporarily or permanently close your account, and provide any information or guidance you need.
For mental health support in Bangladesh, you can reach out to a trusted family member, your family doctor, or a local mental health service center.
89db Support Email: [email protected]
Our support team is available seven days a week, from 9 AM to 11 PM.